Frequently Asked Questions
Frequently Asked Questions
What is the average length of stay?
Every child’s journey is unique, but the average length of stay at Sandhill Center is 8–12 months. This allows ample time for your child to settle into the program, engage in therapeutic work, and develop skills to support long-term growth. We’ll work closely with you to create a plan that meets your child’s needs and aligns with your family’s goals.
How often can I talk to or visit my child?
We understand how important it is to stay connected with your child. Phone calls and visits are an integral part of the program and are scheduled as your child progresses through their individualized plan. Our team will guide you through the process and help create meaningful opportunities for connection during your child’s time here.
Are there awake staff at night?
Yes, our team provides 24/7 support to ensure a safe and secure environment for all children. At night, awake staff are present and actively monitoring to address any needs that may arise and provide peace of mind to both children and parents.
Can Sandhill work with children with complex medical issues?
We are experienced in supporting children with a range of needs, including those with complex medical challenges. Our staff collaborates with medical professionals to create a holistic plan that prioritizes your child’s safety and well-being. Please share your child’s specific needs during the admissions process so we can determine the best ways to support them.
How will I stay updated on my child’s progress?
Communication is a cornerstone of our work. You’ll receive regular updates through scheduled calls, written reports, and family sessions. We also encourage you to share any questions or concerns throughout the process to ensure you feel informed and supported every step of the way.
My child has never been around horses. Does he/she have to ride?
No. Participation in the horse program is completely voluntary. We never require children to participate. For many children coming to Sandhill, horses are a new experience. We gently introduce the children to the animals and take the time to understand their comfort level and interest in interacting with them. Most of our students eventually enjoy engaging with the horses, finding the experience to be therapeutic and rewarding.
